I was originally given an estimate of the shoes being done by Friday (dropped off Tuesday).Buying guide for best leather conditioners I stumbled onto this place and it was literally a God send, I got to the shop I was greeted by the owner who was really cool and you could tell had a passion for his craft, I explained the scenario and I was immediately relieved about my situation by how nonchalantly he evaluated the issue. A civil suite will be filled.Р”Р‡ound this shop on a random google search to repair some vintage Air Jordan 1s that were patent leather, there was a stain on the toe box that I made worse by trying to get it out with rubbing alcohol (retarded I know) I was freaked out because I didnt know if I could get them fixed. I wouldnРІР‚в„ўt recommend anybody to these guys who really value the things they work hard for. This is very frustrating and unprofessional. The shoes hold sentimental value to me because they were purchased for my wife and I on rodeo dr in Los Angeles California and are collectors idles. They are completely at fault due to the fact they didnРІР‚в„ўt protect my shoe or themselves with any type of written agreement. I kindly asked for a refund on my shoe back and they attempted to send me in all different types of directions. 00 dollar shoe with ink all over it as if they tried to wash it and ink was in the washer. Upon my arrival I showed him the shoes and throughly asked him againРІР‚Сњ could they do itРІР‚Сњ ? They completely ruined my 745. *Dishonest, Lack of integrity, unprofessional*I took these guys a pair of my РІР‚СљBalenciaga RunnersРІР‚Сњ which cost roughly about 745.64I sent them a picture of the shoe prior to bringing my shoes in and I throughly asked the guy could they clean my shoes. Thankfully my neighbor is an honest person and gave it to me. He even dropped the purse off to the wrong unit. We brought many items to be taken care of and were happy customers until that purse. The owner has not replied to my email proposal of purchasing the same purse on E-bay or offered any compensation.To address the response, the owner personally picked up and dropped off the purse they damaged and he is fully aware of who we are and yes, that there are two of us which he wouldnt know if we were scammers. When I got ahold of the purse, I am saddened to say I can no longer wear it nor sell it because of the quality of the repair. He came to my home to pick it up, worked on it, and dropped it off to the neighbor in my duplex by accident when we missed his call. I felt the purse was ruined beyond repair but Julian assured me they would do their best to fix it. The purse is cobalt blue and the paint is a purple/blue color which stands out, in addition the fringes had been rubbed to a point that the texture was no longer smooth like the rest of the purse.

After their second attempt to make a repair, the purse was painted with an off color on the edges of the fringes.

I asked for a trim of the white tape to make it look like the other fringes. There was a sort of white tape material used to stick the fringe edge together but stuck out noticeably. Upon pick up I was displeased with the quality of the work and the method used. I took a Gucci designer purse for repair, specifically the fringes which were coming apart slightly on the edges on 3-5 fringes.

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